Last Updated: [22 November 2024]

Welcome to AVA Beauty! By using our website and purchasing our products, you agree to abide by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using AVA Beauty’s website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, you should not use the website or purchase products from us.

2. Changes to Terms

We reserve the right to modify, update, or change these Terms and Conditions at any time. All changes will be posted on this page with the updated date. It is your responsibility to review these Terms periodically. Your continued use of the website following the posting of any changes constitutes your acceptance of those changes.

3. Use of Website

• You may use this website for personal, non-commercial purposes only.
• You agree not to use the website for any unlawful, fraudulent, or malicious activities, including but not limited to, transmitting harmful software or interfering with the website’s normal functioning.
• You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.

4. Products

• Product Descriptions: We strive to ensure the accuracy of product descriptions on our website. However, we do not guarantee that product descriptions, images, or any content related to the products are error-free, complete, or current.
• Product Availability: All products are subject to availability. We reserve the right to discontinue or modify any product at any time without notice.
• Pricing: Prices are listed in TTD and may be subject to change. Shipping and handling fees are additional and will be calculated during checkout.

5. Order Acceptance and Payment

• By placing an order on our website, you make an offer to purchase products. We reserve the right to accept or reject your order for any reason.
• We accept various payment methods, including Credit Card and Cash on Delivery, and all transactions are subject to the terms provided by our payment processor.
• You agree to provide accurate, current, and complete information when making a purchase.

6. Shipping and Delivery

• We offer shipping to Trinidad and Tobago.
• Shipping charges and delivery times will be calculated at checkout based on your location.
• Once your order is shipped, you will receive a confirmation email with tracking information.
• You are responsible for providing accurate shipping details. We are not responsible for delayed or lost shipments due to incorrect or incomplete addresses.

7. Returns and Refunds

Our return policy is detailed on our website. Please refer to our Return Policy for more information regarding returns, exchanges, and refunds. By using our website, you consent to the practices outlined in our Return Policy.

8. Intellectual Property

• All AVA Beauty product content on this website, including text, images, graphics, logos, and trademarks, is the property of AVA Beauty and is protected by copyright and trademark laws.
• You may not use, reproduce, or distribute any content from this website without prior written permission from us.
• All other trademarks, logos, product names, and content related to third-party brands (the “Third-Party Brands”) sold on our website are the property of their respective owners. The inclusion of these brands on our website does not grant you any rights to use their intellectual property.
• No Ownership Transfer: Nothing in these Terms and Conditions should be construed as granting you any right, title, or interest in or to the intellectual property of AVA Beauty or the Third-Party Brands, except as expressly provided by the terms of sale for the products themselves.
• Respect for IP Rights: We respect the intellectual property rights of others and expect our users to do the same. If you believe that any content on our website infringes upon your intellectual property rights, please contact us at avabeautytt@hotmail.com and we will investigate the matter.

9. Limitation of Liability

To the fullest extent permitted by law, AVA Beauty and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products purchased through it, even if we have been advised of the possibility of such damages.

10. Disclaimers

• Product Use: Our skincare products are intended for external use only. Please read the instructions and ingredient list carefully. If you experience any adverse reaction, discontinue use immediately and consult a healthcare professional.
• No Medical Advice: The content on our website is not intended as medical advice. For any concerns regarding your skin or health, we recommend consulting a dermatologist or healthcare provider.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Trinidad and Tobago. Any dispute arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Trinidad and Tobago.

12. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at avabeautytt@hotmail.com.